![]() There is an external drive, and admits there is a problem. Hopefully, once you run the update, Windows 10 wakes up, recognizes The download is compressed, so create a folder, and then un-compress the new files there. Ensure the WD Passport drive is connected to the back of your computer, notĪ USB 3.0 port, but a backward compatible USB port with the same cable that came with the drive. Unplug all USB devices except mouse, keyboard and My Passport drive. Go to Western Digital and download the update file.
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